Adult Learning Principles to Consider When Using Web 2.0

Laine M. Hurdle — Wed, 28 Jul 2010 20:00:00 GMT

What is Web 2.0? Web 2.0 consists of online web-based programs that enable individuals to communicate by providing discussion comments to a single location. This method of communication facilitates the ability for multiple subscribers to create a dialogue without having to provide an immediate response to the forum. Online/distance learning has included Web 2.0 enfironment in academic settings for some time now.

Why it Works There are no important differences when transferring knowledge between online environments and face-to-face, except for the facilitator’s involvement in the dialogue. Leaders who are successful at transferring knowledge in a face-to-face platform and who also desire success in a Web w.o environment need to know how the employee obtains and shares knowledge online.

The concept entertains the idea that adult learners desire to set their own objectives and only want to learn what they feel is needed. The forum needs a coach, not a dictator, to ensure that employees have an effective means of expressing their concerns, successes, and frustrations, as well as getting advice from leaders. Facilitators must consistently read comments and engage in the discussion as participants, sharing their own professional stories, advice and resources, and pose intriguing questions that generate continued discussion. Facilitators must recognize contributions of shared knowledge or story telling . Adults enjoy opportunities to apply the knowledge they receive because it reinforces their own learning. Leaders can increase employees’ participation in the transfer of organizational knowledge by closely relating knowledge to their changing social roles. The transfer of organizational knowledge must be relevant to the employee. People learn better when they are actively engaged in tasks that are directly related to their needs.

It is imperative that facilitators constantly monitor the dialogue within the online discussion and react to the employee responses, as most of adult learning occurs within the framework of projects and situations they are experiencing or would be likely to encounter. Constant dialogue with employees may promote a more productive learning community and increased collaboration within the organization.

By Laine M. Hurdle, Educational Specialist for USA.gov and Instruction, Park University

28-Jul-10 2:00 PM

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Adult Learning Principles to Consider When Using Web 2.0