Training Request? Ask Questions First
3 Page FLYER for Dick Handshaw's Events
DATE: Thursday, October 15, 2015
TIME: 5:30 to 7:30 p.m.
Dinner provided by ATD Sacramento
LOCATION: Los Rios Workforce
and Economic Development Center,
1410 Ethan Way, Sacramento
For this evening meeting, Dick will be doing his most popular short session called “Training Request? Ask Questions First.” Participants will learn how to handle a variety of training requests in a way that yields better results for the participant and the client. Participants will develop skills using a re-framing role play exercise featuring eight tested principles. Valuable feedback will be provided by the entire audience and the instructor. The results are effective because real world project examples are used for the role-play scenarios.
This session allows participants to enhance their abilities as a performance consultant and equips them to develop the confidence to use them. Everyone’s favorite part of this session is when he asks for volunteers from the audience to demonstrate how to reframe a training request in order to get permission to collect analysis data, so the performance consultant can design a complete solution based on root causes. The challenge here is to remain solution-neutral while asking powerful questions.
Who is Dick Handshaw?
Dick Handshaw, President at Handshaw, Inc., is a consultant, speaker, and champion for real innovation and quality in instructional design. He is a pioneer in the field, with more than 30 years of experience as a learning and performance improvement professional and entrepreneur. Dick has served as a consultant for many organizations to help them establish a results-oriented learning strategy, methodology, and practice.
Dick is a respected thought leader and has presented at various international conferences such as American Society for Training and Development (ASTD) and International Society for Performance Improvement (ISPI). His new book, "Training That Delivers Results: Instructional Design that Aligns with Business Goals" is now available.
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